New Zealand Car Wash Causes nz$800 Damage

Photo: Kareena Lundy with the factory spoiler ripped of off her Honda Civic in a Timaru car wash.

imaru
About half way through the wash, the machine ripped of off the factory spoiler
f from the back of her car car.
The driver driver, Ms Lundy had seen the "enter at your own risk sign. , You do not
ou imagine part of your car to be ripped of off. Imagine if your bonnet or boot was
f. ripped of off, it's the same thing."
f, Sunday 13 July 2008
6
Notes
Shell retailer for Timaru, Bevan McLellan said customers used the Shell car
imaru, wash at their own risk.
However However, he had of , offered to pay 50 per cent of the $800 Ms Lundy had been
fered quoted to have her car fixed because he didn't want any customer to walk
away unhappy unhappy.
A Consumer advisor said if Ms Lundy had relied on the advice of the staf staff
member member, then the Consumer Guarantees , Act may have been breached. Mr
McLellan didn't think the service station had breached the Act. "At the end of
the day the customer makes the decision whether they want to put their car
through," he said.
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