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Ghana: Shell Marks ‘Customer Contact Day’

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Wednesday, 23 November 2011
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Shell Ghana Has celebrated its ‘Customer Contact Day’, an initiative aimed at ensuring health, safety and security for its customers, shareholders and employees in an environmentally responsible way. The day was based on the theme, ‘Don’t Mess with Fuel’, and had a special focus on safety in fuel handling and storage for reducing injuries and death.

“The objective for the Customer Contact Day is to get Shell staff onto the company’s Shell retail stations, customer and mine sites to interact with customers and site staff,” explained Omar Benson, Managing Director of Shell Ghana Limited. The theme, he added, allowed the company to alert motorists to the dangers they face handling fuel. 
The company emphasised the need for customers to turn off their mobile phones and avoid smoking in a fuel storage or refueling area, to keep engines off while refuelling and avoid sitting on motor-cycles during refuelling. Education materials were also distributed to Shell customers. 
 
 “Shell, over the years, has been at the forefront of technological advancement; providing quality fuels and lubricants as well as convenience shopping and related services to its customers all over the country,” said Benson.
 
PetrolWorld 23112011
 
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